Each tool, its job: triage here, writing elsewhere
Siftbox brings clarity to your inbox: Urgent, Important, To read, To ignore, with a reason per message. Your AI assistant is for drafting, summarising, or cross-checking mail with your CRM, calendar, or documents. You always send from Gmail, Outlook, or your usual client: Siftbox never posts on your behalf.
MCP, explained simply
MCP stands for Model Context Protocol. In plain terms: a standard way for your AI assistant and Siftbox to work together, like a universal plug between two apps you authorise. No copy-pasting emails: Siftbox can share what is useful for triage, within the access you choose.
How it works, in three steps
- Create your Siftbox account and connect your mailbox (Gmail, Outlook, or IMAP).
- Open Settings → AI assistants. The module is off by default: turn it on only if you need it.
- Pick Claude, ChatGPT, or Cursor and confirm the connection. Your assistant can then rely on your sorted mail when you ask.
In practice, you can…
- Ask for this week's Urgent mail and a plan to respond.
- Prepare a reply using client history in your CRM (via your assistant, not inside Siftbox).
- Summarise a long thread before you write yourself.
- Let Siftbox keep sorting while your assistant works on something else.
Why this is not built directly into Siftbox
- A relevant reply needs your client context (CRM, history), not an isolated email alone.
- You keep the assistant you prefer: Siftbox does not lock you into one drafting vendor.
- No generic draft in your inbox: you control the writing tool and can change it.
- Siftbox stays read-only: no surprise sends from our product.
- Assistants evolve quickly; linking them is more flexible than rebuilding everything in Siftbox.